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Contact Us 2019

US Office





Mailing Address

5301 Southwest Parkway, Suite 200
Austin, TX 78735

Institutional Relations

Are you an Advisor or Faculty member at a U.S. institution? Connect with one of our Regional Directors. The Campus Relations team is here to serve you in the best way possible. 

Dan O’Brien

Associate Vice President - Campus Partnerships

Dan‘s interest in people, places, and cultures started at age 13 when his grandfather took him to Austria for a week-long stay.  Since that time, Dan has traveled to more than 25 countries, and has more than 16 years experience in education abroad. Dan has a Master of Arts in Intercultural and International Management from the School for International Training. He studied for a semester at the Universidad de Sevilla as an undergraduate student and as a graduate student served as a group leader for the Experiment in International Living – Spain. Dan is passionate about the power of education abroad and the global competencies it provides students.

Program Managers

Have you or one of your students applied to a TEAN program? Our Program Managers will be the best resource for information on your application and pre-departure advice. 

Photo of TEAN staff, Crystal Giedt

Crystal Giedt

Senior Program Manager

South Korea

Born and raised in a small town in Minnesota, Crystal has since become an avid traveler, including time living abroad in Thailand as a teacher. Her explorations have taken her to all Southeast Asian countries, as well as Australia, Japan, and South Korea. Crystal’s time working, living, and traveling abroad motivated her toward a career in international education and now she supports students wanting to take their own leap and see the world. Along with researching airline tickets, Crystal enjoys running, taking fitness classes, going to the movie theater, and being a tourist in her own backyard.

Kate Hilby

Associate Director - Enrollment Management

New Zealand and Fiji

Kate studied abroad with The Education Abroad Network at Deakin University in Melbourne, Australia where her passion for international education and travel was ignited. Her study abroad experience impacted her so much that upon her return stateside, she became a TEAN Student Ambassador at The University of Iowa while completing her degree in Communication Studies. After graduation, she returned to Melbourne for a year where she worked for a university on the Marketing and Student Recruitment team. Kate has since lived in Auckland, New Zealand for a year, and is currently TEAN’s New Zealand and Fiji Programs Manager and team lead.

Kristen Jackson

Director - Enrollment Management


Kristen’s passion for study abroad began after her first trip overseas to Spain in high school and she has been a travel nut ever since. She is originally from Wisconsin, studied at the University of Minnesota for her undergraduate degree, and DePaul University in Chicago for graduate school. During her undergraduate years, she completed an internship in Sydney and knew she had to go back for a longer stay. She returned to Sydney to work and live for a year before moving back to Chicago. Kristen has nearly a decade experience in study abroad, and has worked on both on the provider side of the field and in the DePaul University and University of Minnesota study abroad offices. She loves to send students abroad as part of the TEAN team.

Kate McSurley

Assistant Director of Health & Safety

Kate first traveled abroad as a participant of The Education Abroad Network, studying in Australia at the University of Queensland. Her time overseas allowed her to examine English literature from a fresh, new angle and have a proper introduction to Australian literature. Before joining TEAN, Kate also served as a National Admissions Advisor for a fashion & interior design college as well as a technical writer for a sport technology company. Kate holds a BA in English/Communications from Saint Xavier University and earned her M.A. in English at DePaul University, both in Chicago. Since her time at UQ, she has continued her travels throughout Europe and the U.S., but she will always have a soft spot for Australia.

Kelly Pihema-Berridge

Director of Operations - New Zealand & Fiji


Kelly was born and raised in Auckland and is of Maori descent. Her passion for international education and foreign languages was first sparked by her experience living overseas as an exchange student in Brazil, Chile, and Italy. Kelly has since traveled throughout Europe, the Americas, Asia, the Pacific region, and Australia. She has also explored the North and South Islands of New Zealand. Kelly has enjoyed working for WorldStrides since 2015. She loves meeting new students and sharing her Maori and kiwi culture with them, and she is grateful to be a part of providing an exciting and culturally enriching experience for TEAN students in the Pacific region.

Photo of TEAN staff Trisha Turner

Trisha Turner

Senior Program Manager

China and Japan

Trisha’s first opportunity to travel outside the U.S. was after graduating from Indiana University, when she was able to pursue her dream of living abroad by working at a resort in Bavaria, Germany. She spent two years traveling extensively across Europe and North Africa, solidifying her passion for experiencing other cultures and seeing more of the world. After returning to the U.S., Trisha joined TEAN to help students get overseas so they can have their own adventures. Trisha has since traveled with TEAN to Australia, South Korea, China, Japan, Singapore, Thailand, and Vietnam. Her favorite part about working for TEAN is knowing that the work we do truly changes lives.

Pronouns: She/Her/Hers

Paula Rivera Santos

Program Manager


Born and raised in the island of Puerto Rico, Paula’s first experience abroad was when she went on a gastronomic trip in Europe during her junior year in college. Upon her return home, her passion for travel and adventure led her to earn a bachelor’s degree in Hotel Management in the University of Ana G. Mendez in Puerto Rico. With hopes of exploring her options of study abroad she discovered ISA, which presented her with the opportunity to venture off to South Korea as a marketing intern. Having had this life changing adventure, she realized that her eagerness to learn about different cultures had grown bigger and that she wanted to help others achieve their dreams of studying abroad.